Crowne Plaza Richmond West

ex. Crowne Plaza Hotel Richmond West

6531 West Broad St, Richmond, VA, United States, 23230show map
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Highlights
Overview

Crowne Plaza Richmond West is a stylish 4-star accommodation in Richmond. This hotel is a 7-storey building, built in 1976 and remodelled in 2007. It has exquisite rooms and 24-hour front desk, dry cleaning service and room services.

Guests will appreciate a perfect location in the vicinity of Lewis Ginter Botanical Garden. The city center is 8 km away from the hotel.

Guests may find Richmond Raceway within 9 km and Carytown within 6 km of the property.

Crowne Plaza Richmond West lies within 25 minutes’ drive to Richmond International airport.

Rooms

All 212 rooms have a refrigerator, a seating area and a CD player. Every room has a bathroom equipped with a roll in shower and a hairdryer.

Eat & Drink

Crowne Plaza Richmond West offers buffet breakfast daily. A spacious on-site restaurant serves dishes of American cuisine. There are several restaurants nearby, such as Denny's and Plaza Azteca.

All visitors are offered a full breakfast for a fee. 

Services

Storage for belongings, a safety deposit box and a hairdresser are available on site.

Relax

Crowne Plaza Richmond West features an indoor swimming pool, a shared lounge and barbeque grills along with a gym and a fitness room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The hotel staff speaks English, French, Spanish, Portuguese, Czech, Hungarian, Korean, Hindi.

Year renovated:   2007.  Number of floors:   7.  Number of rooms:   212.

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Facilities
Wi-Fi
Free parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa & wellness centre

Meeting facilities

Business centre

Sports & Fitness

  • Tennis court
  • Golf course

Services

  • Room service
  • Dry cleaning
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre

Children

  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna

Room features

  • Heating
  • Mini-bar

Bathroom

  • Hair dryer

Media

  • Cable/ Satellite television
  • Direct dial telephone
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
Amf Sunset BowlAmf Sunset Bowl400 ft
Westport Convalescent CtrWestport Convalescent Ctr3000 ft
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Denny'sDenny's300 ft6598 W Broad St
Plaza AztecaPlaza Azteca1400 ft6623 W Broad St
Full Kee RestaurantFull Kee Restaurant1500 ft6400 Horsepen Rd
Mexico RestaurantMexico Restaurant1600 ft6406 Horsepen Rd
O'Charley'sO'Charley's1700 ft4641 National Rd, East
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Colonial Dames in VirginiaColonial Dames in Virginia2.4 mi
University of Richmond MuseumsUniversity of Richmond Museums2.4 mi
Wilton House MuseumWilton House Museum2.4 mi
Botanical Garden-Lewis GinterBotanical Garden-Lewis Ginter2.9 mi
Jewish Community FederationJewish Community Federation1.2 mi
Virginia Institute of PastoralVirginia Institute of Pastoral3700 ft
Mary Baldwin College-AdultMary Baldwin College-Adult4600 ft
University of VirginiaUniversity of Virginia1.7 mi
University of RichmondUniversity of Richmond2.4 mi
Markel Building Markel Building 1.3 mi5310 Markel Rd
Crossroads Art CenterCrossroads Art Center1.5 mi2016 Staples Mill Rd
Wilton HouseWilton House2.5 mi215 S Wilton Rd
Lewis Ginter Botanical GardenLewis Ginter Botanical Garden2.8 mi1800 Lakeside Ave
Monument Avenue Monument Avenue 2.9 miMonument Avenue from Lombardy Street to North Thompson Street
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Getting around
Airports
Municipal (PTB)28.7 mi
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Reviews
7.2
Very goodBased on  13  reviews
  • 9.6
    Exclusive

    We only had a few day stay, but the staff was very nice and helpful. I had ordered breakfast in the room. I was not aware of the breakfast deal was to be in the dinning area. I talked to the manager, he said that it would be fine. I believe the manager handled the matter very well. Oh, one other thing. I'm not sure if they may have been short staffed. Because I noticed some of the same employees earlier doing another job. I could not believe a team of employee's working together so well. They seem to jump in where needed. I was a manager of a small store years ago, and I know how hard it is to find a good group of people, and willing to help one another. You should be proud of your employee's I had come in contact with. Best wish to all. Amy Krutko

    I did'nt like the mattress. It worked.

  • 7.0
    Very good

    Desk staff was friendly.

    Noise--an ice machine in the hallway was very noisy and never cut off. The air conditioners was noisy and dirty. I also do not appreciate the "new" strategy of hotels of courtesy talk. Upon leaving you are asked, "how was you stay". They really only want you to say "fine" because if you say there was a problem, the desk clerk appears annoyed. This has happened on more than one occasion in recent stays in hotels. In my opinion it is better to not ask then to be fake.

  • 8.2
    Fabulous

    The room was very clean and comfortable. The pool area was good and the breakfast was very good with plenty of choices.

    We only stayed for one night therefore did not really have time to assess fully. There was a slight misunderstanding on checking in but other than that and on what we saw it was very good.

  • 6.6
    Good

    The front desk staff was very courteous and professional. Impressed with the staff, disappointed with the hotel. Convenient location for my business meetings.

    Extremely outdated. Needs to be refurbished. Mattress quality on bed was poor. Still using conventional TV's as compared to flat screens? Could not find a vending machine with water in stock

  • 5.4
    Guest rating

    The proximity to our family.

    There were roaches in the bathroom the first night we stayed. After that first night, didn't see anymore, but still------ Also at checkin instead of letting us know that there was a much more convenient entrance next to our room, let my limping husband and me push loaded carts down an extremely long hall. Finally, our room was located next to the elevators and amidst meeting rooms which because it was Thanksgiving weekend was not a problem until Friday night. In any case, it was not the greatest and we will not stay there again.

  • 5.0
    Guest rating

    The food in the grill was good. The front desk staff were friendly.

    I did not like the location. You could not walk anywhere. The heater in my room did not work so I had to move. The hotel is very dated and needs a facelift. There was no staff in the restaurant in the morning when I went in for breakfast. The front desk staff had to call into the kitchen.

  • 7.0
    Very good

    Staff was great and hotel was quite.

    Building was very old and needs renovation.

  • 4.6
    Guest rating

    Service and food at the breakfast was pretty good.

    Overpriced, not matching advertisement. Dirty swimming pool area, whirlpool not working.

  • 10.0
    Exclusive

    Coming from New York after 3 days the hotel was far superior and less than half the room rate than the one we stayed at in NY. Staff were also helpful when we arrived and when we left.

  • 9.6
    Exclusive

    Wallpaper peeling in the room on all walls

  • 9.6
    Exclusive

    access to room by elevator was very helpful..more like hotel. quiet rooms and smiles from staff.

  • 5.0
    Guest rating

    Facility was dated. Elevators were broken, musty/moldy smell

  • 5.0
    Guest rating

    Facility was dated. Elevators were broken, musty/moldy smell

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Highlights
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Municipal (PTB)28.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room